Terms and Conditions
The terms of use below apply to your access to, and use of, any websites owned and/or operated by Nurture with Lydia. If you have any questions relating to the Terms and Conditions, please contact me at hello@nurturewithlydia.com
The Nurture With Lydia website (https://www.nurturewithlydia.com) is operated by Lydia Emmanuel-Desir. To contact Nurture with Lydia, please email hello@nurturewithlydia.com
By using this website you confirm that you accept these terms and that you agree to comply with them. If you do not agree to these Terms, you must not use this website. I recommend that you print a copy of these terms for future reference.
Other terms that may apply to you
These Terms refer to the following additional terms, which also apply to your use of my website:
My Privacy Policy which sets out how I deal with your personal data.
My Cookie Policy which sets out information about the cookies on my website.
My Services Terms and Conditions which sets out detailed terns about each of my services.
Changes to these terms
I amend these Terms from time to time. Every time you wish to use my website, please check these terms to ensure you understand the terms that apply at that time.
Changes to my website
I may update and change my website from time to time to reflect changes to my products or services, my users’ needs and my business priorities.
My website is made available free of charge.
I do not guarantee that my website, or any content on it, will always be available or be uninterrupted. I may suspend or withdraw or restrict the availability of all or any part of my website for business and operational reasons. I will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access my website through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.
Keeping your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of my security procedures, you must treat such information as confidential. You must not disclose it to any third party.
I have the right to disable any user identification code or password, whether chosen by you or allocated by me, at any time, if in my reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify me at hello@nurturewithlydia.com.
How you may use material on my website
I am the owner or the licensee of all intellectual property rights in my website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from my website for your personal use and you may draw the attention of others to content posted on my website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
My status (and that of any identified contributors) as the authors of content on my website must always be acknowledged.
You must not use any part of the content on my website for commercial purposes without obtaining a licence to do so from me or my licensors.
If you print off, copy or download any part of my website in breach of these Terms, your right to use my website will cease immediately and you must return or destroy any copies of the materials you have made.
The information on this website does not replace medical advice
I am not a medical professional. Neither the information provided on the website nor my services are intended to replace the information, services or advice of such professionals. I strongly recommend you seek professional medical advice if you have concerns about the health and wellbeing of you or your child.
Whilst I have utilised, and I will at all times in my dealings with you utilise, my best professional endeavours and skills, I do not guarantee any specific outcome from your use of the website or my services.
Although I make considerable efforts to update the information on my website, I make no representations, warranties or guarantees, whether expressed or implied, that the content on my website is accurate, complete or up-to-date.
I am not responsible for websites I link to
Where my website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by me of those linked websites or information you may obtain from them.
I have no control over the contents of those websites or resources.
User-generated content is not approved by me
My website may include information and materials uploaded by other users of the website, including to bulletin boards, chat rooms or blog posts. This information and these materials have not been verified or approved by me. The views expressed by other users on my website do not represent my views or values.
If you wish to make a complaint about information and materials uploaded by other users, please contact me via email at hello@nurturewithlydia.com
How I may use your personal information
I will only use your personal information as set out in my Privacy Policy, a copy of which is available here.
My responsibility for loss or damage suffered to you
Whether you are a consumer or a business user:
I do not exclude or limit in any way my liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by my negligence or the negligence of my employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
If you are a business user:
I exclude all implied conditions, warranties, representations or other terms that may apply to my website or any content on it.
I will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, my website; or
use of or reliance on any content displayed on my website.
In particular, I will not be liable for:
loss of profits, sales, business, or revenue;
business interruption;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.
If you are a consumer user:
Please note that I only provide my website for domestic and private use. You agree not to use my website for any commercial or business purposes, and I have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Uploading content to my website
Whenever you make use of a feature that allows you to upload content to my website, or to make contact with other users of my website, you must comply with the content standards set out in my Acceptable Use Policy below.
You warrant that any such contribution does complies with those standards, and you will be liable to me and indemnify me for any breach of that warranty. This means you will be responsible for any loss or damage I suffer as a result of your breach of warranty.
Any content you upload to my website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you grant to me a limited licence to use, store and copy that content and to distribute and make it available to third parties.
I also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to my website constitutes a violation of their intellectual property rights, or of their right to privacy.
I have the right to remove any posting you make on my website if, in my opinion, your post does not comply with the content standards set out in my Acceptable Use Policy below.
You are solely responsible for securing and backing up your content.
I am not responsible for viruses and you must not introduce them
I do not guarantee that my website will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access my website. You should use your own virus protection software.
You must not misuse my website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to my website, the server on which my website is stored or any server, computer or database connected to my website. You must not attack my website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. I will report any such breach to the relevant law enforcement authorities and I will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use my website will cease immediately.
Rules about linking to my website
You may link to my website, provided you do so in a way that is fair and legal and does not damage my reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on my part where none exists.
You must not establish a link to my website in any website that is not owned by you.
My website must not be framed on any other website.
I reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in my Acceptable Use Policy below.
If you wish to link to or make any use of content on my website other than that set out above, please contact me via email at hello@nurturewithlydia.com
Acceptable use policy
This Acceptable Use Policy sets out the content standards that apply when you upload content to my website, make contact with other users on my website, link to my website, or interact with my website in any other way.
Prohibited Uses
You may use my website only for lawful purposes. You may not use my website:
in any way that breaches any applicable local, national or international law or regulation;
in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
for the purpose of harming or attempting to harm minors in any way;
to send, knowingly receive, upload, download, use or re-use any material which does not comply with my content standards below;
to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree not to access without authority, interfere with, damage or disrupt:
any part of my website;
any equipment or network on which my website is stored;
any software used in the provision of my website; or
any equipment or network or software owned or used by any third party.
Interactive Services
I may from time to time provide interactive services on my website, including, without limitation:
chat rooms;
bulletin boards;
blog posts;
(jointly the “interactive services”).
Where I do provide any interactive service, I will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
I will do my best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on my website, and I will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, I am under no obligation to oversee, monitor or moderate any interactive service I provide on my website, and I expressly exclude my liability for any loss or damage arising from the use of any interactive service by a user in contravention of my content standards, whether the service is moderated or not.
The use of any of my interactive services by a minor is subject to the consent of their parent or guardian. I advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.
Where I moderate an interactive service, I will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
Content Standards
These Content Standards apply to any and all material which you contribute to my website (“Contribution”), and to any interactive services associated with it.
The Content Standards must be complied with in spirit as well as to the letter. The Standards apply to each part of any Contribution as well as to its whole.
I will determine, in my absolute discretion, whether a Contribution breaches the Content Standards.
A Contribution must:
be accurate (where it states facts);
be genuinely held (where it states opinions);
comply with the law applicable in England and Wales and in any country from which it is posted.
A Contribution must not:
be defamatory of any person;
be obscene, offensive, hateful or inflammatory;
promote sexually explicit material;
promote violence;
promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
infringe any copyright, database right or trademark of any other person;
be likely to deceive any person;
breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
promote any illegal activity;
be in contempt of court;
be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
be likely to harass, upset, embarrass, alarm or annoy any other person;
impersonate any person, or misrepresent your identity or affiliation with any person;
give the impression that the Contribution emanates from me or my company, if this is not the case;
advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse;
contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism;
contain any advertising or promote any services or web links to other websites.
Breach Of This Policy
When I consider that a breach of this Acceptable Use Policy has occurred, I may take such action as I deem appropriate.
Failure to comply with this Acceptable Use Policy constitutes a material breach of the Website Terms and Conditions upon which you are permitted to use my website, and may result in my taking all or any of the following actions:
immediate, temporary or permanent withdrawal of your right to use my website;
immediate, temporary or permanent removal of any Contribution uploaded by you to my website;
issue of a warning to you;
legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
further legal action against you;
disclosure of such information to law enforcement authorities as I reasonably feel is necessary or as required by law.
I exclude my liability for all action I may take in response to breaches of this Acceptable Use Policy. The actions I may take are not limited to those described above, and I may take any other action I reasonably deem appropriate.
Which country’s laws apply to any disputes?
If you are a customer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and I both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. I both agree to the exclusive jurisdiction of the courts of England and Wales.
Refund of services
All services can be refunded within 24 hours of purchasing. After this no refunds are accepted. If you would like to transfer the purchased service to a gift voucher for the same service please contact hello@nurturewithlydia.com. You can only transfer your original purchase to a gift voucher of the same service.
Late cancellations & no shows
All services require a mutual agreement between the customer and Nurture With Lydia regarding a time, date and choice of communication (telephone, zoom or in person) for the appointment, which will be agreed via email. If the customer cancels within 48 hours of the agreed time and date or does not turn up to the appointment they will not be able to reschedule their appointment. If they would like a new appointment they need to purchase a new one. If the customer needs to reschedule their appointment they can do so as long as it is more than 48 hours before their original appointment.
If the customer is late to their appointment, I will do my best to accommodate but, if I am unable to, then their appointment will still finish at the original agreed time. I advise all customers to be on time to their appointment.
Gift Vouchers
All of my services are available to purchase as a gift voucher. Within 24 hours after purchasing you will be emailed a digital gift voucher containing your unique gift voucher code. All gift vouchers are valid for one year from the purchase date. Gift vouchers cannot be swapped or substituted for a different service.
You must treat your gift voucher information as confidential. Do not share your unique gift voucher code with anyone but the recipient. I accept no responsibility for the misuse of a voucher due to improper care of the voucher code.
To use the voucher, please email hello@nurturewithlydia.com
If someone purchases a gift voucher as a present, they can choose for the voucher to be directly emailed to the intended recipient alongside a personal message. All messages must be in accordance with my Content Standards listed above. Failure to comply with my Content Standards will result in the gift voucher being sent directly to the purchaser instead of the intended recipient.
I will only use the intended recipient’s personal details, such as their name and email address, to send the gift voucher to them under legitimate interest. View my full privacy policy here.
Appointment availability
When you purchase a service you will be emailed the available appointment slots over the next two weeks. If you require an appointment at a later date you can request this once I have emailed you the initial available dates. Appointment slots are filled on a first come first served basis so I advise you to respond to my email and confirm your appointment as quickly as possible.
Follow up calls
Follow up calls are available to purchase for previous customers only.
Follow up calls can be purchased within six weeks of the initial appointment. If the customer purchased email support, the follow up call can be purchased within six weeks of their last email communication with me. After this six week period a follow up call will no longer be available and the customer will have to purchase a new product at full price.
Nurture with Lydia’s Terms and Conditions was last reviewed on 05/20/2022